FAQs

We offer a variety of styles including skinny, straight, bootcut, and relaxed fit jeans.

Refer to our size chart available on each product page. If you’re unsure, our customer service can assist you.

Our jeans are made from high-quality denim, often blended with materials like elastane for added comfort and flexibility.

We recommend washing your jeans inside out in cold water and hanging them to dry to preserve their color and shape.

Select the desired product, choose your size and color, add to cart, and proceed to checkout to complete your purchase.

Yes, you can cancel or change your order within 24 hours of placing it. Please contact our customer service at info@jeansshop.co.

Log into your account and navigate to ‘My Orders’ to view the status. You will also receive email updates.

Enter the discount code at checkout in the designated field to apply the discount.

We accept [List Payment Methods, e.g., Visa, MasterCard, PayPal].

Yes, a confirmation email will be sent to info@jeansshop.co after payment is completed.

We offer standard and express shipping. Detailed options are available at checkout.

Order processing takes 1-2 business days, and shipping time varies based on the selected method.

A tracking number will be provided via email once your order has shipped. Use it to track your package.

Yes, we offer international shipping to many countries. Please check our shipping policy for more details.

Contact customer service at info@jeansshop.co to initiate a return or exchange.

Items must be returned within 30 days in their original condition, unworn and with tags attached.

Yes, return shipping costs are the responsibility of the customer unless the item is defective.

Refunds are processed within 7-10 business days after we receive the returned item.

Click on ‘Register’ at the top of our website and fill out the required information.

Members receive exclusive discounts, early access to new products, and more.

Log into your account to update personal information, view order history, and more.

You can reach our customer service at info@jeansshop.co.

Please contact customer service at info@jeansshop.co with your order details and a photo of the defect.

Send your feedback or complaint to info@jeansshop.co or fill out the contact form on our website.